How Arogya helped three Shah's Halal Food franchise locations take control of their workforce

Problem

Managing a high-volume, hourly workforce across three locations without the right systems creates problems that compound fast. For Shah's, these included:

• •High staff turnover: Constant onboarding cycles left zero time for proper training or quality control.
• •Language barrier: Verbal instructions and written manuals did not reliably reach the entire team.
• •Payroll inaccuracy: Manual time-tracking made it difficult to accurately monitor hours across different sites.
• •No remote visibility: Owners had no way to verify attendance or performance without being physically on-site.
• •Dropped responsibilities: Without a digital guide, essential tasks were forgotten during peak rushes and shift changes.
• •Exposed sensitive data: Managers had access to owner-level information with no way to control what they could see.
• •No labor cost visibility: Without real-time tracking, owners had no way to catch labor costs exceeding weekly limits.

Why existing options failed

Connecteam

All-or-nothing manager access created a security risk for sensitive owner data

When I Work

No photo verification for tasks left locations unprepared for health inspections

Homebase

Bundled payroll features added costs the business already had covered elsewhere

7shifts

Built for large restaurant groups, not three-location franchises

Platform	Why it did not work
Connecteam	All-or-nothing manager access created a security risk for sensitive owner data
When I Work	No photo verification for tasks left locations unprepared for health inspections
Homebase	Bundled payroll features added costs the business already had covered elsewhere
7shifts	Built for large restaurant groups, not three-location franchises

The platforms that came closest either lacked a critical feature or came bundled with tools they did not need. None of them gave these franchise operators the flexibility to build new features over time or offer a direct support relationship.

Our custom solution

Arogya built an app designed specifically for the needs of each location. Features included:

• •On-site clock-in: Staff must be physically on-site to check in, eliminating time theft and manual errors.
• •Role permissions: Owners control exactly what managers can see and edit.
• •Cross-location dashboard: Owners monitor all attendance, schedules, and shift activity from one place.
• •Labor budget alerts: Real-time notifications alert owners before labor costs exceed their weekly limits.
• •Payroll approval: Owners approve hours before they reach the accountant.
• •Photo-verified duties: Staff confirm daily tasks with photos, creating a permanent audit trail for health inspections.
• •Onboarding checklist: New staff follow a structured first-day and first-week task list, keeping onboarding consistent.
• •Language toggle: Staff switch the app to their preferred language, ensuring instructions reach every member of the team.